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How 69 erek protects your privacy

Your account details, payment history and personal information stay secure with us. We've built our privacy practices around Indonesia's data protection standards and the payment methods you use…

Account encryption standardPayment data separationIndonesia-compliant storage
69 erek How 69 erek protects your privacy
REACH OUR TEAM

Contact us about your privacy

Email Send privacy questions or data requests to our support team; we respond within 48 hours to all inquiries about how your information is stored or used.
Live chat Open the chat widget inside your account dashboard 24/7 to ask about cookies, data retention or account security. Our agents help verify your identity and process data requests.
Account settings Head to your profile under Security to download a copy of your data, update contact details or review your login history from any device.
HOW WE KEEP IT SAFE

Your privacy safeguards at 69 erek

Data encryption

All payment information — your DANA, OVO, GoPay or QRIS details — is encrypted in transit and stored separately from your account profile so even our support team cannot see full payment credentials.

Withdrawal verification

When you request a payout, we verify your identity using your registered email and phone number before funds leave your account, adding a security layer against unauthorized withdrawals.

Cookies and tracking

We use session cookies to keep you logged in and analytical cookies to understand which games are used most. You can disable non-essential cookies in your browser; your account will still work normally.

Data retention

We keep your account information for as long as your account is active. After you close it, we retain transaction records for seven years for fraud prevention and legal compliance, then delete permanently.

Third-party partners

Payment processors like DANA, OVO, GoPay and QRIS receive only the data needed to process your transaction. We do not allow them to use your information for marketing or other purposes beyond the payment.

Data requests

You can ask us to show you all data we hold on your account, correct inaccurate information or request deletion where the law permits. We respond to verified requests within 30 days.

Frequently asked questions about our privacy policy

We collect your name, email, phone number, date of birth and address to verify your identity. When you deposit, we also collect payment details tied to your DANA, OVO, GoPay or QRIS account. Your game history and login timestamps are recorded to detect unusual activity and protect against fraud.

Payment details from DANA, OVO, GoPay and QRIS are encrypted and retained only as long as needed to process withdrawals. After you close your account, we delete payment credentials within 90 days but keep transaction records for seven years for compliance purposes.

Yes. Log into your account, go to Security settings and select Download My Data to receive a copy of all information we hold. To request deletion of your profile, contact our support team via chat or email; we process verified deletion requests within 30 days where local law permits.

Only you and our authorized support staff can view your account. Your game history remains private; we do not share it with other players or third parties. Our team accesses it only to resolve disputes or investigate fraudulent activity on request.

Your DANA, OVO, GoPay and QRIS details are encrypted using industry-standard protocols. We store payment data separately from your account profile so our support team cannot see full credentials. Every withdrawal is verified via your registered email and phone before funds are processed.

We use session cookies to keep you logged in and improve your experience, and analytics cookies to count visits and see which games are popular. You can turn off non-essential cookies in your browser settings; your account will remain secure and functional without them.

No. We do not sell or rent your personal information to anyone. We share data only with payment processors needed to complete your transaction and with legal authorities where required by local law or court order.